Our timeshare has been a fantastic option for us as a family over nearly 30 years but we felt it was time to remove the enforced tie-in. With so many scam operations offering relinquishment, it was very reassuring to find a company with integrity that delivered exactly what they promised.
All staff I dealt with were friendly and helpful but special mention needs to go to Steven. His approach was exemplary. He was very professional and made each step in the process very clear. Replies to information provided or questions asked were very quick. He demonstrated outstanding organisation and efficiency skills that built a high level of reassurance and confidence that the relinquishment would happen quickly. Estimated conclusion of the process was anticipated at 5 or 6 months but was delivered in less than 2!
For others in a similar situation to ourselves, I would recommend both ECC and, in particular, Steven, to deliver the outcome that you want.