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Client testimony – Compensation claim – Anfi Del Mar

This is the video testimony of ECC client Paul Agar regarding a compensation claim.  Paul, and wife Domenica, bought a timeshare membership from ANFI Del Mar in Gran Canaria in 2005.  Their contract was illegal, as they paid a deposit on the day. ECC claimed...

TIMESHARE CONSUMER ASSOCIATION SATISFACTION SURVEY

As we have written in the past, the Timeshare Consumer Association (TCA) is an independent organisation who monitors the timeshare industry and offers advice to owners of timeshare and long term holiday products that may be experiencing problems. Last year...

Video interview with ECC client

To many timeshare owners the idea of making a compensation claim can be fraught with questions: Do I qualify? Was I really mis-sold, or am I being greedy to seek compensation? Am I making a fuss over nothing? Sure, the timeshare companies ignored...

One man’s timeshare claim journey

One man’s timeshare claim journey. – To many timeshare owners the idea of making a compensation claim can be fraught with questions: Do I qualify?  Was I really mis-sold, or am I being greedy to seek compensation?  Am I making a fuss...

Can I refuse to inherit a USA timeshare?

Losing a loved one is one of the most painful experiences a person can go through.  Here is a quick guide from European Consumer Claims (ECC) on how to avoid being saddled with a costly, restrictive and outdated USA holiday membership while dealing with your grief....

Escaping unwanted timeshare memberships

Timeshare owners are more desperate than ever to break free from restrictive memberships.  Resorts are resisting the exodus because they can’t afford to lose the revenue stream from annual fees.  So how do you escape from a timeshare you no...